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Artistic Spa Policy:

Parking
Spa parking is available for your appointment time only, located at the back of Artistic Spa. You must sign your vehicle in at the guest services counter.

Spa Reservation
Although no advance deposit is required, we will need a credit card or gift certificate number to guarantee your spa reservation of two or more treatments. Spa Day packages and Spa Parties require a 50% deposit one week prior to appointment. We accept MasterCard or Visa.

Cancellation Policy
We require 24 hours notice to reschedule, change or cancel your reservation, A 50% cancellation fee will be charged for all services changed or cancelled with less than 24 hours notice.

Spa Days & Party Cancellation Policy
We require 48 hours notice to reschedule, change or cancel your spa party or any of the services requested as part of the party, A 50% cancellation fee will be charged for all services changed or cancelled with less than 48 hours notice. Please inform all your guests of our spa policy

Spa Arrivals
All guest must arrive 15 minutes prior to their scheduled appointment(s) in order to prepare for their services and complete a client consultation form .Spa treatments must be started and completed on time as not to infringe on other spa guest time.

About Artistic Spa Parties
Group events & corporate incentive packages tailored to your needs for “simply the best experience”. Invite a minimum of 4 to several guest add some niblies a little wine, a reason to celebrate than leave the planning & details to us!

• Spa parties must consist of a minimum of four guests. The maximum number of guests will be determined by spa staff availability for the date requested..

• All spa party guests must purchase at least one spa service valued at $50 dollars or more. If a spa service is booked with a value of less than $50, Artistic Spa reserves the right to charge a minimum of $50 for these services.

• Please be aware that there may be other clients in the spa during your spa party. If you require a private spa booking additional charges will apply.

• You are welcome to bring your own finger food and beverages to your Artistic Spa party. Please notify us 48 hrs in advance so we can arrange setting up refreshments.

• All food must be prepared in advance, no kitchen services are available.

• Wine and beverage consumption must be moderate and we reserve the right to limit alcoholic beverages.

• For courtesy to other guests, Artistic Spa does not allow children under 10 years old.

Thank you for your interest in Artistic Spa. We look forward to giving you "simply the best experience".